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"When one thought ends, right before the next thought begins,
there is a tiny gap called 'now.' Over time we learn to expand that gap."

– Spring Washam

Cancellation Policy for Non-Residential Programs/Retreats

Cancellation Policy for Non-Residential Programs

Spirit Rock does not offer refunds for non-residential programs; except for multi-day non-residential retreats (see Cancellation Policy for Multi-Day Non-Residential Retreats below). If you need to cancel your registration for any other type of non-residential program, you may request a credit toward a future non-residential event, or you may offer your fee as a donation to Spirit Rock. Credits cannot be applied to residential retreats. No credits or refunds are available for monthly year-long programs once the program has started; nor are there refunds for live webcasts or online courses as you receive instant access once you register.

Receiving a Credit

If you need to cancel and would like a credit for a future event, you must cancel by 4:00pm at least two (2) business days prior to the event (by Thursday at 4:00pm for any weekend events). If you cancel after this deadline, you will not receive a credit. Credits are not automatically issued. Please contact our Events Registrar to cancel your registration and receive a credit. If you are unable to reach the Events Registrar, you may leave a voicemail at ext. 219 or ext. 266; or email EventsRegistrar@spiritrock.org notifying us of the cancellation. Your message will be date/time-stamped letting us know when your message was sent to us.

Using a Credit

To use a credit toward a future event, email or call our Events Registrar prior to the event. Credits cannot be accessed at the door or online, so please do not register online for an event for which you would like to use a credit. Please have the event code, name and date available so the Events Registrar can accurately register you. Credits must be used within one year of the date of issue and can be transferred to a future event only once.

Cancellation Policy for Multi-Day Non-Residential Retreats

There is a non-refundable cancellation fee which varies depending upon when you cancel. Cancellation fees are calculated as follows:

> 12 weeks         $50 Flat Rate
4-12 weeks         $25/retreat day
1-4 weeks           $35/retreat day
< week                 no refund

For example, if a multi-day non-residential retreat is four days long, then the cancellation fee schedule would be as follows:

> 12 weeks         $50 Flat Rate
4-12 weeks         $100 ($25x4)
1-4 weeks           $140 ($35x4)
< week                 no refund

Cancellation Policy for Shuttle Services

There are no refunds for shuttle services due to the fixed cost of providing the service.

Events Registrar Contact Information

To notify us of your cancellation, Email: EventsRegistrar@spiritrock.org or Call: (415) 488-0164 ext. 219 or ext. 266.

 

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